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I’m so glad to get rid of Excel, I finally found what I have been looking for! OneTap makes it easy for me to have profiles with student information that is easily accessible. I want to take attendance quickly, and simplify my life, and I’m willing to pay to do it.
— Jessica S, Music Teacher at San Bernardino City Unified School District
Lists are used for grouping attendance like an attendance sheet.
Used for events, daily check-ins, class attendance for one day, and more.
A unique visitor's record on our database.
Used for customers, members, visitors, students, employees.
Auto-repeating lists that duplicate based on your schedule.
Used for classes, daily sign-in sheets, multiple day events.
Create and share private (individual) QR code passes with visitors on your Profiles database, these QR passes can be scanned with the iPhone & iPad OneTap App for verification and faster check-in.
Download attendance reports with attendance totals.
Print a QR code for a specific list, visitors can scan and check-in on any desktop or mobile device.
Share a check-in link for any list, people can check-in or register using this link.
iPhone or iPad device running the OneTap app (designed for admins or visitor facing kiosk). Note - Visitor's devices do NOT count toward the device limit.
Alerts that admins receive when a visitor check-ins. Alert text is customizable.
Cloud based platform allows you to add multiple collaborators (team members) to your organization's account.
We prioritize your support tickets when using our online chat during our regular support hours (Tue-Fri from 12 PM - 3 PM US Eastern).
Turn your iPad into a visitor self check-in kiosk. Customize with your brand colors and logo.
Note - OneTap does not sell iPads, our app is designed to work on most iPads ¹.
Sync OneTap profiles and registrations with custom forms and export check-in data. E.g. JotForms, WordPress, LMS systems, custom database.
Integrate OneTap with existing QR codes or barcodes that your visitors are already using. E.g. Student bar codes, Employee badges, etc.
Assign profiles a unique code, this code can be used on the public check-in methods like iPad Kiosk app and public check-in links instead of profile name. E.g. Student ID, Employee ID, Visitor Number, ...
Need a custom report for your organization? We can export attendance data in different formats like PDF, Excel, and more. E.g. State audit report, Internal reports, ...
Use your own custom credits/points system. E.g. 1 check-in = 5 credits, 1 hour of check-in = 1 credit.
Looking for nonprofit and educational discounts? Learn more here
Not sure which plan is right for you?
Need larger profile quotas?
Chat with us (bottom right corner) or email us at [email protected]
Will it work on multiple devices, at the same time?
Yes - all of your data is saved in the cloud. Multiple devices can check-in and sync data at the same time. In most practical cases up to 15 devices can work together at once.
Does it work offline?
Not at the moment - you will need internet access to check-in people.
Can multiple events take place at the same time?
Yes - you can have multiple lists, each device or collaborator can check-in on their individual list.
Does it work with Excel?
Yes - you can import guest-lists and export attendance in xlsx format.
Can I send people tickets prior to my event?
Yes - you can create QR passes on the dashboard, then share it with people.
Can I send people registration links prior to my event?
Yes - you can share a registration or check-in link.
Can I add walk-ins during the event?
Yes - you can create profiles/guests on the iOS app.
What are profiles?
A profile is a unique visitor (e.g. customer, member, student, guest, visitor). Think of profiles like contacts on your phone address book; You can store people’s contact information like a CRM.
How is check-ins different from profiles?
A profile can be added to a list and be checked-in. A check-in cannot take place without a profile. Think of profiles like contacts on your phone address book; think of check-ins like performing an action on a contact like calling/texting.
Will it work on multiple devices, at the same time?
Yes - all of your data is saved in the cloud.
Multiple devices can check-in and sync data at the same time. In most practical cases, up to 15 devices can work together at once.
Can I add other people to my account? (i.e. have more than one login?)
Yes - you can add collaborators, we’ve written a help desk article on this.
What do I need to download?
OneTap web/admin dashboard is officially supported on Google Chrome. (Most modern browsers like Firefox and Safari have compatible support).
OneTap public check-in links work on most modern browsers like Google Chrome, Firefox, and Safari.
OneTap admin mobile app only works on iOS devices, visit theAppStore download page to see if your device is supported.
What hardware do I need?
iOS app behind the desk mode needs an iPhone, iPad, iPad Air, iPad Mini, or iPad Pro that supports iOS 12+. iOS app Kiosk mode needs an iPad, iPad Air, iPad Mini, or iPad Pro that supports iOS 12+. Visit the AppStore download page to see if your device is supported.
Does it work offline?
Not at the moment, you will need internet access.
Not at the moment, it’s on our roadmap. Looking forward to it? Message us on the chat and let our team know :)
Can I cancel anytime? Am I locked into a contract?
Monthly and annual plans visible on the public pricing page are subscriptions. We don’t believe in contracts, you can cancel either one at any time from your dashboard.
Do you offer nonprofit or educational discounts??
Yes - learn more about discounts on this page
What is the refund policy? What happens if the product does not work?
Non product defect - We are friendly :) we can refund subscription purchases up to 10 days after purchase for any reason.
Product defect - If you experienced a critical bug that impacted your check-ins, email us at [email protected] and we will happily refund your subscription up to 30 days from purchase.
How do I cancel my recurring subscription?
You can cancel from the settings page on the dashboard.
Can I try OneTap before purchasing a plan?
Not at the moment - feel free to check out our free plan instead.
What payment methods do you accept? Can I pay by ACH, check, or wire transfer?
We accept any credit or debit card with Master Card, Visa, Discover Network, American Express. We can send you an email invoice for ACH, check, or wire transfer. Email us at [email protected] or use the website chat.
What does support look like?
Our team is available from 12 PM - 5 PM US Eastern Standard Time. You can talk to us using our website chat, click the chat icon on the bottom right corner.
How secure is my data?
Learn more about our data security on this page.
Who owns my data? Will you sell my data?
In short, you own your data, and being a paid software product we do not sell your data.
How long have you guys been around?
Our company was founded in 2018, the same year we launched our iOS app to the world.
Where are you guys located?
We are a distributed team located in Dallas, TX USA, Toronto, ON Canada and around the world.
Your data is stored in the AWS / N. Virginia (us-east-1) region. The data is stored on a MongoDB cloud database.
