100 Credits

$9.99
100 Credits (expires in 14 days)
3 Admin Devices
Buy Now

Free

Free
20 Profiles
1 Admin Device
Free Forever

Lite

$9.99/mo
200 Profiles
Customizable kiosk (iPad)
Recurring Lists
3 Admin Devices
Get Started

Basic

$19.99/mo
600 Profiles
Customizable Kiosk (iPad)
Recurring Lists
10 Admin Devices
Inbound Alerts
QR Passes
Get Started

Premium

$39.99/mo
1000 Profiles
Customizable Kiosk (iPad)
Recurring Lists
20 Admin Devices
Inbound Alerts
QR Passes
API Integrations
Priority Support
Get Started

Credit card not required for sign-up, flexible cancellations.

Lite

$7.99/mo
200 Profiles
Customizable Kiosk
Recurring Lists
3 Admin Devices
Get Started

Basic

$15.99/mo
600 Profiles
Customizable Kiosk
Recurring Listss
10 Admin Devices
Inbound Alerts
QR Passes
Get Started

Premium

$31.99/mo
1000 Profiles
Customizable Kiosk
Recurring Lists
20 Admin Devices
Inbound Alerts
QR Passes
API Integrations
Priority Support
Get Started

No credit card in registration, cancel anytime!

Feature Description

Profile - A unique visitor's record (e.g customer, member, visitor, student, employee).
Customizable Kiosk - Customize the iPad kiosk mode with your brand colors and logo.
Recurring Lists - Auto-repeating lists that duplicate based on your schedule (used for daily sign-in sheets, classes, repeating events).
Admin Device - OneTap app for admins on iPhone/iPad device in behind the desk or kiosk mode. Public check-in links do not count toward this limit
Inbound Alerts - Setup text alerts when people check-in.
QR Passes - Create and share QR code passes with profiles, scan on admin iOS app for faster check-ins.
Priority Support - Faster support times when using online chat during our regular support hours (Tuesdays & Friday 12 PM - 5 PM US Eastern Time).
Public Check-in QR Codes - Print a QR code for a specific list, visitors can scan and check-in on any desktop or mobile device.
Public Check-in Link - Share a check-in link for any list, people can check-in or register using this link.
API Integrations - Integrate with other platforms via API (We support JotForm, Google Forms, and some WordPress).

Contact us

Looking for nonprofit and educational discounts? Learn more here

Not sure which plan is right for you?
Need larger profile quotas?
Chat with us (bottom right corner) or email us at sales@onetapcheckin.com or call us at +1 (415) 712-1827

Features on all plans

Unlimited Lists - Lists can be used for events, daily check-ins, attendance, etc.
Unlimited profile check-ins - A profile/contact can check-in unlimited times.
Public Check-in QR Codes - Print a QR code for a specific list, visitors can scan and check-in on any desktop or mobile device.
Public Check-in Link - Share a check-in link for any list, people can check-in or register using this link.
Unlimited Excel Imports - Upload Excel documents containing your profiles.
Unlimited Excel Reports - Export reports for profile attendance or your lists.
Mobile App - Download our iOS app for iPhones & iPads.
Kiosk Mode - Turn your iPad device into a self-serve kiosk (like an airport check-in or self order kiosk at restaurants).
Unlimited collaborators - Add team members to your account.
Outbound alerts - Send SMS or email alerts to people who check-in.

1. FAQ - Events

I need it for a single event, how does your one-time pricing work?

Great! One time plans are credit-based, each check-in counts as a credit. Credits expire 14 days after purchase.


Will it work on multiple devices, at the same time?

Yes - all of your data is saved in the cloud. Multiple devices can check-in and sync data at the same time. In most practical cases up to 15 devices can work together at once.


Does it work offline?

Not at the moment - you will need internet access to check-in people.


Can multiple events take place at the same time?

Yes - you can have multiple lists, each device or collaborator can check-in on their individual list.


Does it work with Excel?

Yes - you can import guest-lists and export attendance in xlsx format.

Can I send people tickets prior to my event?
Yes - you can create QR passes on the dashboard, then share it with people.

Can I send people registration links prior to my event?
Yes - you can share a registration or check-in link.

Can I add walk-ins during the event?

Yes - you can create profiles/guests on the iOS app.

2. FAQ - How It Works

What are profiles?

A profile is a unique visitor (e.g. customer, member, student, guest, visitor). Think of profiles like contacts on your phone address book; You can store people’s contact information like a CRM.


How is check-ins different from profiles?

A profile can be added to a list and be checked-in. A check-in cannot take place without a profile. Think of profiles like contacts on your phone address book; think of check-ins like performing an action on a contact like calling/texting.


Will it work on multiple devices, at the same time?

Yes - all of your data is saved in the cloud.
Multiple devices can check-in and sync data at the same time. In most practical cases, up to 15 devices can work together at once.


Can I add other people to my account? (i.e. have more than one login?)

Yes - you can add collaborators, we’ve written a help desk article on this.

What do I need to download?

OneTap web/admin dashboard is officially supported on Google Chrome. (Most modern browsers like Firefox and Safari have compatible support).

OneTap public check-in links work on most modern browsers like Google Chrome, Firefox, and Safari.

OneTap admin mobile app only works on iOS devices, visit theAppStore download page to see if your device is supported.


What hardware do I need?

iOS app behind the desk mode needs an iPhone, iPad, iPad Air, iPad Mini, or iPad Pro that supports iOS 12+. iOS app Kiosk mode needs an iPad, iPad Air, iPad Mini, or iPad Pro that supports iOS 12+. Visit the AppStore download page to see if your device is supported.


Does it work offline?


Not at the moment, you will need internet access.


Does it work on Android devices?


Not at the moment, it’s on our roadmap. Looking forward to it? Message us on the chat and let our team know :)

3. FAQ - Pricing

Can I cancel anytime? Am I locked into a contract?

Monthly and annual plans visible on the public pricing page are subscriptions. We don’t believe in contracts, you can cancel either one at any time from your dashboard.


Do you offer nonprofit or educational discounts??

Yes - learn more about discounts on this page

What is the refund policy? What happens if the product does not work?

Non product defect - We are friendly :) we can refund subscription purchases up to 10 days after purchase for any reason.

Product defect - If you experienced a critical bug that impacted your check-ins, email us at accounts@onetapcheckin.com and we will happily refund your subscription up to 30 days from purchase.


How do I cancel my recurring subscription?

You can cancel from the settings page on the dashboard.


Can I try OneTap before purchasing a plan?

Not at the moment - feel free to check out our free plan instead.


What payment methods do you accept? Can I pay by ACH, check, or wire transfer?

We accept any credit or debit card with Master Card, Visa, Discover Network, American Express. We can send you an email invoice for ACH, check, or wire transfer. Email us at sales@onetapcheckin.com or use the website chat.


What does support look like?

Our team is available from 12 PM - 5 PM US Eastern Standard Time. You can talk to us using our website chat, click the chat icon on the bottom right corner.

4. FAQ - Data Concerns

How secure is my data?
Learn more about our data security on this page.

Who owns my data? Will you sell my data?

In short, you own your data, and being a paid software product we do not sell your data.


How long have you guys been around?

Our company was founded in 2018, the same year we launched our iOS app to the world.


Where are you guys located?

We are a distributed team located in Dallas, TX, USA & Toronto, ON, Canada.
Your data is stored in the AWS / N. Virginia (us-east-1) region. The data is stored on a MongoDB cloud database.